Join a Team That Makes a Difference

Become a Support Coordinator at DS&A

Disability Services & Advocacy (DS&A) is actively hiring Support Coordinators throughout New Jersey to help adults with intellectual and developmental disabilities access the services they need through the Division of Developmental Disabilities (DDD).

As demand for high-quality support coordination continues to grow, we’re expanding our team of compassionate professionals who are committed to person-centered planning, advocacy, and community-based care.

  • 40 hours per week
  • Daytime and mid-day availability required
  • Occasional evening/weekend flexibility for appointments
  • Minimum caseload: 25 consumers, with potential to grow to 50 based on experience and manager discretion

  • Morning availability required
  • Flexible scheduling
  • Minimum caseload: 15 consumers, with a max of 24
  • Caseloads built over the first 6 months
Apply Today !

DS&A Workplace Culture

Disability Services & Advocacy is a progressive Support Coordination Agency with several advantages, internal structures, and layers of management designed to develop and maintain the success of your career. Our Support Coordination Agency offers employees many desirable features such as:
Remote Work

Work from home with a modern internet platform for communication and connectivity.

Resource Hub

Access a document library for resources and instruction.

Flexible Scheduling

Enjoy a flexible work schedule with flex time.

Self-Approved Plans

Agency self-approves individualized service plans.

Caseload Choice

Choose caseload after meeting minimum requirements.

County Selection

Select counties for consumer assignments.

Competitive Pay

Earn competitive pay tied to DDD-required deliverables.

Paid Training

Receive paid training, including College of Direct Supports and webinars.

Referral Bonuses

Get bonuses for referring new employees.

Employee Benefits

Hired as an employee (not a contractor) with health, dental, and vision insurance for full-time staff.

Expense Reimbursement

Reimbursements for travel, tolls, and office supplies.

Team Support

Benefit from collaborative management and caseload support.

Training at Disability Services & Advocacy

Disability Services & Advocacy ensures Support Coordinators are well-prepared through comprehensive training, hands-on onboarding, and ongoing support to excel in their roles.

  • Initial Training
    Comprehensive Preparation for New Coordinators
  • Onboarding Support
    Guided Transition with Manager Assistance
  • Ongoing Collaboration
    Continuous Support and Quality Assurance

Initial Training

Comprehensive Preparation for New Coordinators

New Support Coordinators undergo extensive training to prepare for their roles before taking on consumer assignments. This comprehensive program ensures familiarity with agency and state systems, tools, and best practices.

  • Overview of DS&A Database, Documentation, & Procedures
  • Virtual Office Technology
  • Employee Timesheets
  • Overview of DDD Database, Documentation, & Procedures
  • Mandatory Videos on the College of Direct Supports (39-42 Total)
  • 2 Day Support Coordination Orientation (Dates & Locations Vary)
  • iRecord Introduction & Provider Search
  • NJ Comprehensive Assessment Tool (NJCAT)
  • Unusual Incident Reports (UIRs)
  • Preventing Abuse, Neglect, & Exploitation (PANE)
  • NJ Individualized Service Plan & Person Centered Planning Tool (NJISP & PCPT)
  • Monitoring Tools (MTs)

Onboarding Support

Guided Transition with Manager Assistance

During onboarding, new Support Coordinators work closely with their assigned Support Coordination Manager, who provides hands-on guidance to ensure a smooth transition into the role.

  • Managers conduct DDD training tailored to agency and state requirements.
  • Managers attend the first few intake meetings for newly assigned consumers to provide support.
  • Assistance with troubleshooting and resolving issues during early assignments.
  • Support in escalating unresolved issues to DDD for timely resolution.

Ongoing Collaboration

Continuous Support and Quality Assurance

Support Coordinators maintain a long-term collaborative relationship with their Support Coordination Manager, who provides continuous education, support, and quality oversight throughout their career.

  • Monthly reviews with assigned Support Coordination Manager to discuss progress.
  • Performance evaluations to ensure high-quality service delivery.
  • Spot audits of work to maintain agency standards.
  • Ongoing assistance with caseload oversight and issue resolution.
Committed to Ongoing Learning

Continuing Education Requirements

Our employees have several different opportunities to participate in training throughout their career which translates into Continuing Education. To be in compliance with DDD, our employees must complete Continuing Education Credits each year of their employment. Full-time employees must compete a minimum of 12 credits a year, and part-time employees must complete a minimum of 6 credits a year. There are a variety of avenues by which our employees complete required credits such as:

  • NJ Division of Developmental Disabilities
  • Bogg's Center on Developmental Disabilities
  • The College of Direct Supports
  • Provider Educational Seminars
  • Disability Services & Advocacy

At Disability Services & Advocacy we provide training throughout the year. We host conferences, webinars, and face-to-face training to ensure that our employees are in compliance with their Continuing Education requirements and are up to date with changes and additions to DDD policies and procedures.

About DS&A

Disability Services & Advocacy (DS&A) is a trusted New Jersey support coordination agency helping families navigate the DDD system with clarity, compassion, and confidence.

Company & Culture

Services & Resources

Get in Touch

  • 732-238-6133
  • 732-238-6133
  • services@dsausa.net
  • PO Box 395, South River, NJ 08882
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