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UNION COUNTY PARATRANSIT SYSTEM

908-659-5000

What is Paratransit?
Days and Hours of Operation
Trip Reservations
Passenger Responsibilities
Trip Cancellations
Group and Evening Trips Saturdays, Special Requests
Who is eligible to use Paratransit?
Donations
Problems and General Information

What is Paratransit?

The Union County Paratransit System provides specialized transportation services for elderly (60 and over), permanently disabled and economically disadvantaged residents of Union County.

Paratransit will provide non-emergency transportation to:

Days and Hours of Operation

Service is no-fee, by appointment.  Pickup is curb-to-curb unless assistance is requested at the time of reservation.  The union County Paratransit System operates Monday through Friday between the hours of 7 a.m. and 5:30 p.m.  Evening and Saturday transportation is available by special appointment.

Trip Reservations

Union County Paratransit accepts requests for trips Monday through Friday 8 a.m. to 3:30 p.m.  Please call at least three (3) business days in advance to request your ride.

Make you pickup and return appointments between the hours of 10:30 a.m. and 2 p.m.

Please be on-time to meet the vehicle at your designated time and place.  The driver will not wait longer than 5 minutes, unless you have designated the dispatcher to instruct the driver to do otherwise.

Please provide the following information when you request a trip for the first time:

When requesting a trip, please also provide the following information:

To Make a Reservation, Call (908) 241-8300

Passenger Responsibilities

Trip Cancellations

If you must cancel your trip, please try to call at least 2 hours before your scheduled pickup time.  If you must call after business hours, please leave your name, telephone number and scheduled trip information on the answering machine.

Please remember three or more non-cancelled appointments (no-shows) within a 30-day period will result in a suspension of your transportation privileges for a period of 14 days.

Group and Evening Trips Saturdays, Special Requests

Services are provided for group, evening and Saturday transportation by special arrangement with the County's Administrative Offices.  Please call (908) 659-5000.  A per-hour donation is required for this type of transportation.

Who is eligible to use Paratransit?

The Union County Paratransit System provides services to:

Donations

The Union County Paratransit System provides free service to all Union County residents.  There is no fare.

Voluntary monetary contributions are accepted, and help to support continuation of this transportation service.  Donation envelopes are available upon request on all paratransit vehicles.  Cash and checks are accepted.  Please make checks out to "Union County Paratransit System."  We are located at:

Union County Paratransit
79 West Grand Street
Elizabeth, NJ 07207

Problem and General Information

If you have any problems or questions, please contact us Monday through Friday between 8:30 a.m. and 4:30 p.m.  Please call (908) 659-5000.

Please bear in mind that this system is not able to the meet the needs of all Union County residents.  We appreciate your cooperation so that we may accommodate your request.